Pokenote Support
How can we help?
Find quick answers below or send us a message. We aim to respond within two business days.
Email supportQuick help
How do I create a deck?
Open the Decks tab, choose Create Deck, give it a name and cover, then use Manage Cards to add or edit cards.
How do I import cards?
Open Me → Import Deck. Choose a JSON, CSV, or Excel file, or paste compatible JSON/CSV text.
How do I review a deck again?
When a deck is completed, tap Shuffle and review again. This resets card statuses so you can repeat the whole deck whenever you want.
Where is my data stored?
Your card and deck content is stored locally on your device. Export important decks periodically if you want a portable backup.
How do I report a bug?
Email the app version, iPhone/iPad model, iOS version, what you expected, what happened, and a screenshot if possible. Never send private card content you do not want to share.
Still stuck?
Email hello@clayborn.cloud or open an issue in the support tracker.